Andria Emerick Brown, Director of Operations

First Things First

As the Director of Operations at Elevate Counseling, I am often among the first individuals you will connect with. I believe that effective mental health treatment starts with a seamless intake process and matching clients with the best fit clinicians. My commitment is to ensure every client has an exceptional initial experience, fostering meaningful connections from the start and providing excellent ongoing support with scheduling, billing, and insurance.

With a rich background in mental health, business operations, social work, and customer service, I am passionate about assisting others. If you have any questions about our therapists, practice, or processes, I am here to help. Additionally, I handle billing and insurance matters and can guide you in understanding your coverage and benefits.

As the Director of Operations, I work hard to support both clients and clinicians, always looking for ways to improve systems for a better overall experience. I’m really excited to be part of the amazing team at Elevate Counseling and Wellness.