About Us

How We Empower Lives Through Healing & Support

Everyone Has a Story, Here’s Ours.

Founded in 2019 by Carolyn Ball, Elevate Counseling + Wellness has been a trusted provider of counseling and therapy services throughout Chicago and Westmont, IL. With a welcoming, stigma-free environment, Elevate has supported over 3,000 individuals through personalized care, with a goal of moving clients toward enhanced emotional health and balance in life.

Our diverse team of therapists, each with unique backgrounds and specialties, ensures that we can meet the varied needs of our clientele through compassionate care either online or in-person. Whether a client is seeking counseling for anxiety, trauma, or adjustment to life, we offer our services in a safe and confidential environment.

About Our Founder

Carolyn Ball is a Nationally Credited Licensed Clinical Professional Counselor. Having received her B.S. in Psychology and Master’s in counseling from Northwestern University, Carolyn set out with a clear vision to provide exceptional counseling in a warm and inviting environment where healing thrives. Driven by a passion for helping others, she leads a team of dedicated therapists committed to supporting clients on their journey toward fulfillment, joy, and the belief that anything is possible when working together.

Our Values

As a team dedicated to supporting your emotional wellness, we are guided by core values that shape our approach to care. We strive to:  

Create Strong Relationships
We develop meaningful relationships through insightful questions and listening deeply to our clients. We seek to unlock people’s history, stories, and goals for the future while helping them map strategies and concrete actions for change.

Serve the Community
At the heart of our mission are the relationships we build—not only with those we serve, but also among our team and within the broader community. Giving back is a core value, and we actively participate in community health initiatives and make targeted financial contributions to organizations that promote mental health and well-being across diverse populations.

Invest in Quality
Our serene and beautiful offices help cultivate a sense of comfort and security which is important while doing the often hard work of therapy. To foster individual growth in both ourselves and others around us, we dedicate time and effort to continuing education, with a special focus on expanding the talent and skills of our therapists which includes education in DEI initiatives.

Promote Inclusion
To help achieve greater opportunities for individualized care, clinicians at Elevate Counseling come from a variety of cultures and backgrounds which contributes to positive outcomes for all clients. We welcome clients of all bodies, abilities, and identities and encourage everyone to understand there is no stigma associated with seeking help.

Everyone Has a Story. We Want to Understand Yours.

Ready to elevate your life? Contact us today to get started.